Posts Tagged ‘Permanente Medical Group’

Sunnyside physician publishes story of Permanente Northwest

posted on January 20, 2012

By Lincoln Cushing

Heritage writer

Permanente in the Northwest fills a large gap in the history of Kaiser Permanente – the unique contribution made by the Northwest region, especially in the early years.  Author and retired Northwest internist Ian C. MacMillan, who served 14 years as chief of medicine at Kaiser Permanente Sunnyside Medical Center, demonstrates an insider’s insight and enviable access to details that thoroughly enrich this account.

Before there was a Kaiser Permanente, there was Permanente Metals, the division of Henry J. Kaiser’s construction consortium that built ships during World War II. The medical services offered to those civilian workers was the kernel of what would eventually grow to become one of the nation’s largest not-for-profit health plans, and with two vibrant shipyards in Portland, Oregon, and Vancouver, Washington, the Northwest was a key participant.

The prologue provides a history of the medical care options in the area before 1941 as well as the story of how Sidney Garfield, MD, and industrialist Henry J. Kaiser came to collaborate on their successful model of prepaid industrial medical care. This is followed by a detailed account of the wartime boom – shipyards, housing, and health care rolled into one.

Wartime shipyards in Oregon and Washington

Notable events include the then-new practice of treating civilian tuberculosis patients with streptomycin, the model day care program for workers’ children endorsed by Eleanor Roosevelt, and a rich art community.

Clipping about the completion of Bess Kaiser Hospital, July 1959, Oregon Journal

The demand for medical facilities soon outstripped the capacity of the first aid stations in the yards, and the first Northern Permanente Foundation (NPF) Hospital was built in Vancouver, Washington, in 1942, followed by a second one across the Columbia River in Vanport, Oregon, a temporary community built for shipyard workers, the following year.

That hospital was kept out of the nearby metropolis of Portland through stiff resistance by the local medical establishment, an example of a contentious relationship that would last many years.

As happened in California, the exodus of shipyard workers after the war forced the Northwest medical care program to expand to the broader community. Ernest Saward, MD, who had administered the wartime health care plan for DuPont plutonium workers at Hanford, Washington, became the medical director of the physician group and the Northwest health plan in 1947.

Changes after World War II

Dr. MacMillan explores some of the fractious cold-war dynamics of the medical partnership at that time, including debates about how KP internist Charles Grossman’s political activism was affecting the medical group’s relationship with the community.* (See note below.)

Beaverton (Oregon) medical office building groundbreaking, June 1968

By 1950 relationships had deteriorated to the point that Edgar Kaiser (Henry J. Kaiser’s son) fired them all and formed a new partnership. Dr. MacMillan details other challenges to the Northwest region, including its struggle for legitimacy with the American Medical Association and ostracism by private practitioners.

The first major postwar facility in the Northwest was the Bess Kaiser Hospital in Portland, completed July 7, 1959. (There would not be another until the 1975 Garfield-designed Sunnyside Medical Center at Clackamas, Oregon). Named for Henry Kaiser’s first wife, the state-of-the-art facility featured air conditioning, telephones and televisions in every room, pneumatic medical records delivery, and a drawer bassinet allowing newborns to slide through the wall between mother’s room and the nursery.

Tumultuous times for KP Northwest medical group

The Kaiser Permanente health plan expanded into Hawaii in 1958, and the Northwest physicians played a significant role in helping that region survive a rocky start. Dr. Saward was called out to apply his management skills when friction within the physicians group exploded. Dr. MacMillan explains some of the complex background that led to the struggle, and he chronicles the eventual maturation of the region.

Frank Stewart, administrator; George Wolff, architect, Dr. Wallace Neighbor (pointing); Northern Permanente Foundation Hospital, circa 1942.

A large portion of the book is devoted to the history of various medical specialties of the Northwest medical group, detailing medical arcana more likely to be of interest to practitioners than a lay audience.  The last three chapters trace significant chronological events in the region from the 1970s to the present.

Among these topics are the challenges of recruiting and retaining good doctors (he outlines the need for robust medical infrastructure, clear work policies, and adequate pay), the deep impact of the 1988 nurses’ strike, and the erratic steps taken by KP to institutionalize an effective electronic medical record system.

In all, this is a much-needed historical survey of a major region in the Kaiser Permanente constellation. Dr. MacMillan does not shy away from exploring awkward and complicated events in the Northwest Permanente history, and he writes with an insider’s viewpoint that enriches the accounts.

Permanente in the Northwest should be of interest to anyone interested in modern American health care policy, health practice, and the broader history of medicine.

Permanente in the Northwest
Ian C. MacMillan, MD, The Permanente Press, 2010
313 pp, with illustrations, bibliography, and index
To order the book, go to permanentejournal.com

KP Northwest historical materials brought to Oakland

Preservation of the rich history of Kaiser Permanente’s Northwest Region (KPNW) got a boost at the end of 2011 when staff of the national Heritage Resources department in Oakland packed up over 100 cartons of Northwest photographs, clippings, newsletters, and files to fold into the KP archives. These materials will be selectively processed over time and added to the existing collection, greatly enhancing our research capacity. The photographs accompanying this review were drawn from that collection.

Special thanks to KPNW Community Benefit and External Affairs staff Jim Gersbach and Mary Ann Schell for their help.

 

*After leaving Permanente in 1950 Dr. Grossman continued to practice medicine privately, and his political activism continued throughout his life (a path respectfully footnoted in MacMillan’s book in his Afterword titled “What Happened to the Pioneers?”). He was arrested in 1990 during a peaceful demonstration organized by Physicians for Social Responsibility, challenging the presence of a nuclear-armed battleship berthed near the Portland Rose Festival. His court testimony describes the scene:

“I was standing silently with several other doctors and a few others with a sign in my hand saying ‘Rose Festival is a fun time, we don’t need nuclear weapons.’ About 2:30 p.m. three or four policemen approached and asked us to leave. I asked why and was told that we have no right to stand in a city park carrying a sign. . . I put my sign down and said ‘O.K. I am not carrying a sign.’ His response was that if I did not leave within 30 seconds I would be forcibly removed. I said we were creating no disturbance and again asked why such a confrontation was necessary.  While I was writing [down his badge and name] my two arms were forcibly seized, forced behind my back and handcuffs were applied.”

 

 

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Hawaii: Not your garden variety paradise

posted on October 7, 2010

By Ginny McPartland

To most outsiders, Hawaii is that far-off paradise where people go for that well-deserved rest and recreation. They come back tan and relaxed, and everyone is green with envy. To be sure, the Hawaiian Islands offer plenty for the casual visitor. But to the residents, it isn’t just about gargantuan waves and potent Mai Tai’s.

Hawaiians have to worry about the same things mainlanders worry about: a livelihood, a good future for their children, and quality health care. Lucky for them, taking good care of patients is top of mind for physicians in the Hawaii Permanente Medical Group. On a recent trip to Honolulu, I witnessed their determination first hand.

HPMG President Geoff Sewell MD and Heritage Director Tom Debley discuss KP history during a 50th anniversary event.

Although in a partying mood (they’re celebrating 50 years as a medical group in Hawaii), Permanente doctors focused on issues during a party/seminar in Honolulu. What have they done right in the past five decades? And what do they need to do differently – better – in the future?

Overcoming a tough situation

The Hawaii Permanente Medical Group staffed the second launching of Kaiser Permanente in Hawaii. In 1958, Henry J. Kaiser had built a 143-bed hospital in Waikiki and had hired a group of doctors who had other interests as well. In 1960, Kaiser realized that the doctors needed to serve the KP membership exclusively for the partnership to work. He then asked The Permanente Medical Group in California to help set up a new group.  Headed by Phillip Chu, MD, the reconfigured medical group began providing for Hawaii members in August of 1960. 

The 1960s was a difficult time for Permanente physicians, indeed for all group practice doctors. Across the country, traditional medical societies resisted prepaid group practice claiming it was “unethical” and denied patients choice of physicians. The hostile physicians denied hospital privileges and medical society membership to group practice physicians, and at times labeled the new care delivery method as “socialist” and its product “inferior.”

Undaunted, the Hawaii Permanente physicians persevered. They set out to prove their detractors wrong.  In 1969, the Hawaii region participated in a study conducted by the Hawaii Medical Association and the University of Michigan that showed KP hospital care to be above average in the state. Later, in 1977, the results of a University of Michigan quality of care study showed Hawaii Permanente Medical Group doctors to be well above the average among Hawaiian physicians. A total of 454 Oahu physicians in 18 specialties, including 42 Permanente physicians, participated in the study.

Quality a major focus

As early as 1969, the Hawaii region had established its own ongoing medical audit system. In 1971, the region received a federal grant to set up an experimental four-year program to monitor inpatient care. Later, Hawaii medical staff developed methods for monitoring outpatient care for all the Kaiser Permanente regions.

Not only was the Hawaii staff distinguishing itself in quality of care, but they were also participating in government programs to reach out and help the poor of its communities. The group participated in a federal Medicaid program in 1971 to care for 500 indigent families on Oahu and later expanded the program to Maui. Other community outreach programs followed.

Perhaps the ultimate community outreach program was launched in Hawaii last year when Kaiser Permanente started a high-tech mobile service on the Big Island. The 500-square-foot exam unit on wheels brings care and preventive screenings to thousands of KP members and to the uninsured in the community.  The van is equipped with digital mammography equipment and is connected to Kaiser Permanente’s comprehensive electronic health record system.

Doing fine now, thank you very much

Fifty years after its founding, Kaiser Permanente Hawaii is thriving. With 430 physicians, 4,400 employees, almost 224,000 members, 278 critical care hospital beds, and 17 outpatient clinics on three islands, the region has established itself as an organization bent on excellence and community service. In the past year, Kaiser Permanente Hawaii has received these designations:

– Highest-rated private health insurance plan in Hawaii (National Committee on Quality Assurance, NCQA, 2009)

–Number 1 Medicaid plan in the nation (US. News & World Report, 2010)

–Highest-rated health plan in the U.S. for breast cancer screening (NCQA, 2009)

–Highest accreditation rating of “excellence of quality and service (NCQA, 2009). Hawaii has earned this rating every year since the NCQA began rating health plans in 1999.

Henry J. Kaiser’s big Hawaii plans honored

View an early Hawaii KP patient could wake to.

Henry Kaiser’s flamboyant entrée into the Hawaii health care scene in 1958 eventually dovetailed beautifully into the Hawaii Permanente Medical Group’s plans. In celebrating its jubilee, the group staged a key event at the Hawaii Prince Hotel on Waikiki, the site of Kaiser’s first Hawaii hospital. Located adjacent to the Ala Wai Boat Harbor, Kaiser Permanente’s early patients awoke to beautiful tropical sunrises and drifted off to dramatic sunsets.

In 1986, the old hospital was blown up in a public spectacle that became part of an episode of the celebrated television series of the time, “Magnum, P. I.” starring Tom Selleck. The implosion made way for the new hotel, and Kaiser Permanente built a new, modern hospital on Moanalua Road north of Honolulu. This is the site of the Hawaii region Moanalua Medical Center and Clinic where construction is under way to expand and improve services.

Front view of the Hawaiian Village hotel built by Henry J. Kaiser in 1955

Meanwhile, just around the corner in Waikiki, Henry J. Kaiser had built his Kaiser Hawaiian Village, a uniquely designed resort that is now the Hilton Hawaiian Village. Kaiser showed his respect for the indigenous population by designing the villages to represent  the culture of the hotel’s surroundings. He employed Hawaiian Samoans to come to the resort site and hand-build the guest cottages. These craftsmen actually wove coconut fronds into thatching. To honor Henry Kaiser, the resort has created museum-like public displays telling the story of his Hawaiian feats.

Today, the Hilton resort also hosts the Bishop Museum Collection, a satellite museum that gives visitors a taste of the original Hawaii. The main Bishop Museum, recently restored and with a new science building, is the largest museum in the state and the premier natural and cultural history institution in the Pacific. The museum is located in Honolulu off the beaten tourist path.

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